Shipping policy

Shipping Policy

 

Thank you for shopping with Ascend&Co. We aim to get your order to you as quickly as possible.

 

Processing Time

All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or public holidays.

 

Domestic Shipping (United Kingdom)

Standard Shipping: 3-5 business days

Express Shipping: 1-2 business days

Free standard shipping is available on all orders over £50.

 

International Shipping

We ship to selected international destinations. International orders typically arrive within 7-14 business days depending on location and customs processing.

Please note that international customers may be responsible for any customs duties, taxes, or import fees charged by their country.

 

Order Tracking

Once your order has been dispatched, you will receive an email with your tracking information so you can follow your parcel's journey.

 

Lost or Delayed Orders

If your order has not arrived within the estimated timeframe, please contact us at ascendnco@gmail.com and we will investigate promptly.

 

Last updated: May 2026